We now know some of the unintended consequences of planetary-scale AI systems like Facebook and YouTube, and how the engineers and executives who conceived those systems failed to appreciate the ways the products they built could be misused, exploited, and games. Most of these systems, I believe, were not intentionally designed to create harm. Instead, I think their founders and engineers were idealists who thought that having good intentions mattered more than producing good outcomes.
Futureproof: 9 Rules for Humans in the Age of Automation

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